OMNI Solutions Group Blog

OMNI Solutions Group has been serving the Washington D.C. metropolitan area since 1994, providing IT Support such as technical help-desk support, computer support, and consulting to small and medium-sized businesses.

4 Ways Outsourced IT Lets You Do Much More for Much Less

4 Ways Outsourced IT Lets You Do Much More for Much Less

The traditional break-fix IT model has given way to a more comprehensive and hands-off approach called managed IT. Managing technology solutions can be difficult, but it doesn’t have to be. With the right combination of outsourced IT services, your business can take advantage of enterprise-level solutions without dealing with the expensive costs and extensive resources required to do so. Here are four of the many ideal ways that you can leverage managed IT services for your business.


Cloud Management
The cloud continues to increase in popularity, in part due to the overwhelming convenience that it provides for small businesses. When your workforce needs to be agile, they need access to data and applications on the move. This means that they can be productive anytime, anywhere. However, managing a cloud server can be a daunting task for a business that doesn’t have a full-time internal IT department. Outsourcing this responsibility to a managed service provider lets your business focus on productivity, rather than managing your technology.

Network Security
Network security requires significant knowledge of the latest threats and vulnerabilities, and as such, you don’t want just anyone handling the security of your systems. You need a professional who has a thorough understanding of your business’s endpoints, network connections, and vulnerabilities. This type of work is best handled by a third party that can guarantee your business stays secure, while you focus on keeping your organization running smoothly.

Remote Management and Maintenance
Management and maintenance of technology is a critical pain point for many small businesses, as they often don’t have the internal IT department to handle it. The unfortunate truth of technology is that unless it gets the attention it needs, expensive downtime can result. For example, your servers need to stay up, but they require periodic maintenance to stay functional. Remote monitoring and maintenance solutions allow a managed service provider to administer this type of assistance without costly on-site visits, making it both convenient and affordable.

Help Desk Support
One of the most valuable services provided by any IT company is a help desk, which can offer assistance with technology solutions as per the agreed-upon service level. This helps to ensure that your employees get the help they need when they need it. Plus, if you have an internal IT department, outsourced help desk support can keep the pressure of providing support off of your internal team, so they can focus on more important tasks.

If you haven’t yet chosen to implement managed IT services for your business, why not start with one of the above services? As time goes on, and your investment is rewarded with decreased downtime and improved efficiency, you might see an opportunity for even greater savings down the road. To learn more about our managed IT solutions, reach out to OMNI Solutions Group at 301-869-6890.

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Managed IT is a Valuable Solution to Your Technology Woes

Managed IT is a Valuable Solution to Your Technology Woes

When your organization is suffering with failing computer hardware, you will almost certainly experience increased downtime that will result in operational inefficiency and an overall lack of productivity. In order to keep your business technology properly working for you, you will need access to knowledgeable technicians and their years of IT expertise.


Two problems that most organizations have with this is that either their IT department has completely maxed out its resources, or your organization doesn't have an IT department. Since easy access to an IT helpdesk may not seem like a necessary expense for the modern office, it is often overlooked; usually, at a detriment to the organization. As more technology gets introduced, IT problems are inevitable and OMNI Solutions Group’s IT services can present real value to any small and mid-sized business struggling with downtime as a result of ineffective IT.

It’s a safe bet that you don’t think about most of the technology that your organization uses. Of course you have your computers (servers and workstations), and people are always on their phones, which if they are using the network, require Wi-Fi (routers). Your average employee doesn’t pay any mind to the other parts of your network infrastructure that all come at a substantial cost and will fail at some juncture. We understand the balancing act.

At OMNI Solutions Group, we offer several IT-related services that hold value for any organization having problems with their IT. Our first consultation will be a complete assessment of your computing infrastructure. We comb over your technology to see that every essential component of your company’s IT is working as intended. Using the information that we gather from this assessment, we will then build a roadmap to provide you the support and innovation you need to get to where you are going.

Our managed IT services package includes complete remote support of your network and computing infrastructure (servers and workstations), IT consulting, hardware and software support, vendor support, comprehensive network security, and a potentially business-saving backup and disaster recovery solution.

If, after the consultation, you believe, as we do, that managed IT services can help your business see more uptime, higher degrees of productivity, and access to some of today’s most innovative technology, give us a call at 301-869-6890. We can provide you with the peace of mind that with your network and infrastructure are properly managed so you can again focus on what’s important to you: your business.

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Managed IT Services Provide a Unique Return on Investment for SMBs

Managed IT Services Provide a Unique Return on Investment for SMBs

There was once a time when businesses would only seek out technological expertise when it was necessary. This would be when a major component was on its last leg, or if they required new technology following a major hardware failure. Today, a better type of IT service model allows businesses to avoid the downtime and unexpected support costs associated with broken technology, by practicing proactive maintenance.

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Here's Why Managed IT is Better IT

Here's Why Managed IT is Better IT

The break-fix IT model can be exhausting and unpredictable. When your technology unexpectedly breaks down, you shouldn’t have to grasp at straws just to keep operations running. Thanks to the proactive approach of managed IT services, the break-fix model is on borrowed time. Will your business move on from this antiquated method of managing technology, or will it remain stuck in the past, unable to move forward?

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